Resources for Families


Application

Certificate of Occupancy Information

Red Cross CPR and First Aid. This must include in person training to receive proper certification


These agencies oversee sponsored residential services in Virginia and help ensure quality, safety, and individual rights.

Virginia Department of Behavioral Health and Developmental Services (DBHDS)
https://dbhds.virginia.gov
DBHDS licenses and oversees sponsored residential providers, establishes service standards, and protects the rights of individuals receiving services.

Virginia Department of Medical Assistance Services (DMAS)
https://www.dmas.virginia.gov
DMAS administers Virginia Medicaid and HCBS waiver services that fund sponsored residential supports.

Virginia Medicaid
https://www.virginiamedicaid.dmas.virginia.gov
Information on Medicaid eligibility, benefits, and waiver programs in Virginia.


These resources explain the purpose of HCBS and the Developmental Disability Waivers that make sponsored residential services possible.

Virginia Waivers
https://www.virginiamedicaid.dmas.virginia.gov/wps/portal/VMAPortal/wps/home/waivers
Learn about Developmental Disability (DD) Waivers, covered services, and eligibility requirements.


Every individual receiving services has protected rights. These organizations provide advocacy, oversight, and support if concerns arise.

Virginia Office of Human Rights (OHR)
https://dbhds.virginia.gov/office-of-human-rights/
Protects the human rights of individuals receiving DBHDS-licensed services and accepts complaints related to rights violations.

Disability Law Center of Virginia (DLCV)
https://www.dlcv.org
Virginia’s designated protection and advocacy organization providing legal assistance and advocacy for people with disabilities.

The Arc of Virginia
https://thearcofva.org
Statewide advocacy, education, and support for individuals with developmental disabilities and their families.


Virginia Board for People with Disabilities
https://vaboard.org
Promotes independence, inclusion, and accessibility for Virginians with disabilities


Serious Incident Reporting Module-12-Incident-Reporting.pdf Explains how serious incidents are defined, reported, and addressed to protect health and safety.

Virginia Emergency Preparedness
https://www.vaemergency.gov
Statewide emergency preparedness information for families and providers.

988 Suicide & Crisis Lifeline
https://988lifeline.org
Call or text 988 for free, confidential emotional support 24/7.


Virginia Administrative Code – Sponsored Residential Services
https://law.lis.virginia.gov/admincode/title12/agency35/
Publicly available regulations governing licensed sponsored residential services in Virginia.


TrainingLink
Serious Incident Managementhttps://dbhds.virginia.gov/wp-content/uploads/2025/10/Module-12-Incident-Reporting.pdf

https://happyhomeva.com/serious-incident-reporting/
HCBSHome and Community Based Services (HCBS) Training

https://youtu.be/FkS9qp7LT-4?si=-fAq_aYa92wSL-2R
DSP
Required Training – Virginia Department of Behavioral Health and Developmental Services (DBHDS)

https://happyhomeva.com/happy-home-dsp-training-module/
Medication Management “Medication Aide DBHDS” courseCourses – Healthcare Training Solutions, Inc. | Hampton Roads Virginia
Other Pertinent Policyhttps://happyhomeva.com/other-policy/
Infection Controlhttps://happyhomeva.com/infection-control/
Behavior Interventionhttps://happyhomeva.com/behavior-intervention/
Orientation to Policy and Procedurehttps://happyhomeva.com/orientation/
Person Centerednesshttps://happyhomeva.com/person-centeredness/
Medication Managementhttps://happyhomeva.com/medication-management/
Confidentiality, Documentation, & Records Managementhttps://happyhomeva.com/confidentiality-records-management/
Emergency Procedureshttps://happyhomeva.com/emergency-procedures/
Abuse, Neglect, and Exploitationhttps://happyhomeva.com/abuse-neglect-and-exploitation/
Risk Mitigationhttps://happyhomeva.com/risk-mitigation/
Disclosure Statementhttps://form.jotform.com/260424184709054